SHIPPING & RETURNS

PICK UP & DELIVERY

We offer pick ups in PEI. You will receive an email asking to confirm a pick up time which must be strictly adhered to , and the package will be left at a contactless, safe location with proof of location sent to you.

Candles can also be delivered in the Charlottetown, Winsloe, Stradford, Cornwall and Downtown Charlottetown areas. You will receive an email to confirm delivery time which must be strictly adhered to, and the package will be dropped off at a contactless , safe location with proof of delivery sent to you

Please allow 5-7 business days for processing

SHIPPING POLICY

We currently ship only within Canada , only, with hopes to offer international shipping soon.

All shipping fees are automatically calculated at Checkout using Canada Post's shipping rates and is solely the responsibility of the customer. All orders are processed from our PD Lab in Charlottetown,PE. You will receive a shipping notification when your order ships. 

Please allow 5 - 7 days for processing.

RETURN & EXCHANGE POLICY

Due to the nature of our products, used candles cannot be returned or refunded. We would love to work with you to resolve any issues . Please send us an email at scentsbymotari@gmail.com